Who we are
Effective Date: 9/14/2024
Introduction
Welcome to Skilled Cohort (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://skilledcohort.com, use our CRM form, and interact with our services, including Google Analytics and Calendly. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
When you use our CRM form, we may collect personal information such as your name, email address, phone number, and any other details you provide. This information is used to respond to your inquiries and provide you with the services you request.
b. Usage Data
We collect information about your interactions with our website using Google Analytics. This includes data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the time spent on our site. This information helps us understand how users engage with our website and improve our services.
c. Appointment Data
When you schedule appointments using Calendly, we collect information such as your name, email address, phone number, and appointment details. This information is used to manage your appointment and communicate with you about scheduling.
2. How We Use Your Information
a. Personal Information
We use the personal information collected through our CRM form to:
- Respond to your inquiries and provide you with requested information.
- Improve our services and tailor our offerings to better meet your needs.
b. Usage Data
We use data collected through Google Analytics to:
- Analyze website traffic and user behavior.
- Improve website performance and user experience.
c. Appointment Data
We use appointment data collected through Calendly to:
- Schedule and manage your appointments.
- Communicate with you about appointment details and any necessary changes.
3. Data Sharing and Disclosure
a. Google Analytics
We use Google Analytics to collect and analyze website usage data. Google Analytics operates under its own privacy policy, which can be reviewed here. We may share aggregated, non-personal data with Google Analytics for the purpose of analyzing website usage.
b. Calendly
Calendly is used to manage appointment scheduling. Calendly operates under its own privacy policy, which can be reviewed here. We may share appointment data with Calendly to facilitate scheduling and communication.
c. CRM
Your personal information submitted through our CRM form is stored and used solely by Skilled Cohort for the purpose of providing requested services. We do not sell or rent your information to third parties.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Correction
You have the right to access, update, or correct your personal information. To make any changes, please contact us at info@skilledcohort.com.
b. Opt-Out
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.
6. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Skilled Cohort
info@skilledcohort.com